Gateshead’s five Primary Care Networks (PCNs) took over the running of extended access services that were previously delivered by GP practices in October 2022. Ahead of this, the PCNs were keen to understand what extended access patients would find useful, in order to ensure that services meet their needs.
During July 2022, we publicised our survey widely through local community groups, statutory organisations, and voluntary and community organisations in Gateshead. Patients were asked about access to:
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- Evening and weekend appointments
- Appointments away from their GP practice
- Urgent mental health appointments over the phone
- Appointments for having bloods taken
526 people shared their views. Read what people want from their extended access services here
