On behalf of NHS Newcastle Gateshead Clinical Commissioning Group (NGCCG) and the Year of Care Steering Group we carried out a survey to gather the views of patients who have had a Care and Support Planning (CSP) review at their GP surgery to find out what they think about the process.
CSP is a specific way of GP practices providing routine care for people with long term conditions. It replaces the traditional process of an annual review for individual long term conditions with a systematic process of care and support planning. Patients receive one holistic annual review covering all of their long term health needs with a focus on creating a better conversation between individuals and healthcare professionals, enabled by preparation.
