NHS Newcastle Gateshead Clinical Commissioning Group (NGCCG) is looking to improve older people’s perceptions of frailty. This work will also look to influence the language care staff use when working with older people, therefore improving relationships and positively impacting upon the perceived experience of care delivered.
Involve North East was asked to recruit older people to participate in a workshop which was designed to explore what older people understand frailty to be, gauge how positively or negatively they view the term and explore if, when provided with information, views changed.
