Patient Participation Group Toolkit

"Our experience of working with the team at Involve North East has been fantastic. Their enthusiastic approach to our brief and the flexibility to update this following comments has been very efficient and professional. They shared a genuine interest in and an empathy to ensuring the research they carried out was thorough and would help inform future service delivery. Reaching out to the voices of users with the ultimate goal of improving services for women and girls in Gateshead."

"It was an excellent experience to work with you. The activities were carried out in a timely and professional manner with all questions addressed. the work has been useful to understand the needs of our patients. I was very pleased with the outputs of the project."

"Very impressed with the speed at which this project was done and how quickly you 'got' the issues."

"Involve North East were great to work with at all levels of the organisation. The project manager was very supportive, always approachable and accessible to discuss the project and next steps. It would be great to get Involve North East involved in feeding back the findings."

"We would highly recommend Involve North East. The experience was efficient and productive."

"We had an open discussion in a comfortable and pleasant environment. Hopefully the outcome will be helpful for others."

"Everyone joined in the discussion and everyone got to say what they thought. There should be more of them!"

"I felt that Involve North East's staff were very interested in what we said and I feel like I might help shape future service."

“Working with Involve North East has been a pleasure from start to finish - they grasped the brief immediately, used their expertise to ensure that all areas were covered in detail and exceeded expectations in relation to both content and delivering within deadline. I could not be happier with their input!”